Cove Natural Reset app terms and conditions

These Terms and Conditions (the “Terms”) are a legal agreement between you and Cove Natural Reset all (“Cove,” “we,” “us,” or “our”), governing your access to and use of the Cove website, applications, and related services (collectively, the “Service”). Please read them carefully.

By creating an account, accessing, or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 13 years old to use Cove Natural Reset. If you are under 18 (or the age of majority where you live), you may only use the Service with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf. By using the Service, you represent that you meet these requirements and that you can legally enter into this agreement.

2. Your account

To use certain features, you may need to create an account. You agree to:
  • Provide accurate, current information and keep it up to date.
  • Keep your login credentials confidential and not share your account.
  • Be responsible for all activity that occurs under your account.
  • Notify us promptly at the contact address below if you suspect unauthorized use.
We may suspend or terminate accounts that we reasonably believe violate these Terms or pose a risk to Cove or other users.

3. The service

Cove Natural Reset is provided as a support to the Cove chair, a wellness device. We may add, change, suspend, or discontinue any part of the Service at any time, with or without notice. We may also impose limits on certain features or restrict access to parts of the Service without liability.

4. License to use Cove

Subject to these Terms, Cove grants you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Service for your own personal, non-commercial use. All rights not expressly granted to you are reserved by Cove.

5. Acceptable use

You agree not to:
  • Use the Service to violate any law or the rights of others.
  • Post or share content that is unlawful, infringing, harassing, threatening, defamatory, obscene, hateful, or otherwise objectionable.
  • Attempt to gain unauthorized access to the Service, other accounts, or our systems, or interfere with normal operation (e.g., by uploading malware, scraping at scale, or overloading our servers).
  • Reverse engineer, decompile, or attempt to extract the source code of the Service, except where this restriction is prohibited by law.
  • Use bots, scrapers, or other automated means to access the Service except where we expressly permit it.
  • Resell, rent, or commercially exploit the Service or any part of it without our written permission.

We may investigate suspected violations and take any action we consider appropriate, including removing content, suspending accounts, or cooperating with law enforcement.

6. Your Content

You retain ownership of any content you create, upload, or share through the Service (“Your Content”). You are solely responsible for Your Content and the consequences of sharing it.

By submitting Your Content to the Service, you grant Cove a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, modify, create derivative works of, display, and access Your Content for the limited purpose of operating, providing, improving, and promoting the Service. This license ends when you delete Your Content from the Service, except to the extent where we are required to retain copies by law.

You represent and warrant that you have all rights necessary to grant this license and that Your Content does not violate these Terms or any third-party rights.

7. Our intellectual property

The Service, including its software, design, text, graphics, logos, and trademarks, is owned by Cove or its licensors and is protected by intellectual property laws. Except for the limited license in Section 4, these Terms do not grant you any rights in our intellectual property.

8. Feedback

If you send us suggestions or feedback about the Service, you agree that we may use it without restriction and without compensation to you.

9. Third-party services & links

The Service may contain links to or integrate with third-party websites, apps, or services that we do not control. We are not responsible for their content, policies, or practices, and your use of them is at your own risk and subject to their terms.

10.Privacy

Our collection and use of information is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the data practices described in the Privacy Policy.

11. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including if we believe you have violated these Terms. Upon termination, the licenses granted to you will end, and Sections 6 (with respect to existing licensed uses), 7, 8, 12, 13, 14, 15, and 17 will survive.

12. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, COVE DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY CONTENT WILL BE ACCURATE OR RELIABLE.

13. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, COVE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THESE LIMITS MAY NOT APPLY TO YOU.

14. Indemnification

You agree to defend, indemnify, and hold harmless Cove and its affiliates from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with your use of the Service, Your Content, or your violation of these Terms or any law or third-party rights.

15. Governing law & disputes

These Terms are governed by the laws of the State of Utah, without regard to its conflict-of-laws rules. The federal and state courts located in Salt Lake City, Utah will have exclusive jurisdiction over any dispute not subject to arbitration, and you and Cove consent to personal jurisdiction in those courts.

Informal Resolution
Before filing any claim, you agree to try to resolve the dispute informally by contacting us at the address in Section 18. We will try to resolve the dispute by contacting you. If a dispute is not resolved within 60 days, you or Cove may bring a formal proceeding.

Binding Arbitration; Class Action Waiver
YOU AND COVE AGREE THAT ANY DISPUTE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL BE RESOLVED THROUGH FINAL AND BINDING INDIVIDUAL ARBITRATION, ADMINISTERED BY JAMS UNDER ITS APPLICABLE RULES, AND NOT IN A CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

You may opt out of this arbitration agreement by sending written notice to the contact address in Section 18 within 30 days of first accepting these Terms. Regardless of arbitration, either party may bring an individual claim in small-claims court if it qualifies. Nothing in this section limits either party’s right to seek injunctive relief in court for intellectual property infringement.

16. Changes to these terms

We may update these Terms from time to time. If we make material changes, we will notify you by posting the updated Terms in the Service and updating the “Last Updated” date, and where appropriate, by additional notice (such as email). Your continued use of the Service after the changes take effect means you accept the updated Terms.

17. Miscellaneous

Entire Agreement. These Terms and the Privacy Policy are the entire agreement between you and Cove regarding the Service.

Severability. If any provision is found unenforceable, the remaining provisions will remain in full effect.

No Waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Assignment. You may not assign these Terms without our written consent. We may assign them, for example, in connection with a merger or sale of our business.

No Agency. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship.

Notices. We may give notices through the Service or by email to the address associated with your account.

18. Contact us

Questions about these Terms? Reach us at:
The Chair Fix, LLC dba NeuroNova and Cove
1555 N. Freedom Boulevard
Provo, Utah 84604

Cove Natural Reset is available to Cove Brain Reset Chair users, owners, and subscribers depending on their rental/purchase agreements. Be respectful, follow the law, and keep your account secure. You own your content but give us permission to display it to you so the Service can work. The Service is offered “as is,” and our liability is limited. Most disputes are handled through individual arbitration. We may update these Terms; we’ll tell you when we do.